Your Questions, Answered. Part I

You ask. We answer.

What is the difference between the free app downloaded from the website and the App Store / Win Store version?

The core functionality of both versions are the same, both versions have basic and premium features.

Premium Features are:

Custom Sounds for Timer and Break Start and Stop events, as well as the looped timer ticking sound;
Custom Timers: there are no limits on length (Free version: up to 60 minutes);
Interruption / Timer notes
Local Project Management (see below)

These features depend on Premium Plans.

If you get the App Store or Win Store version, you are automatically being upgraded to the 1 week long Ultimate Plan, unless you're already Premium Plan user.

IMPORTANT: Users who purchased the app in the WIn/App Store will keep all of their features and no one will be downgraded. All new users who download the app will have to get the premium plan to get all of the features.

NB: AppleScript and PowerShell functionality require Ultimate plan.

NB2: AppleScript support works only in RoundPie versions downloaded from our website. Apple has restrictions which disallow implementing it in Mac App Store versions.

Grab your version of RoundPie now.

What is a RoundPie's Tag and how can I use it?

Tags are the sort of labels you can apply to your projects (local ones and synced from your existing external task management systems) to let you filter your log afterwards.

By default, there are 2 tags: Private and Corporate, but as a Premium Plan user you can create and use as many tags as you like.

Please keep in mind, your timers are being saved with the current tag you have applied to the project, so your tag re-assignment won't affect the history of your work.

Manage your tags on your Profile Settings Page.

What is RoundPie's Local Projects Management?

The RoundPie is an integrated tool which works seamlessly with your existing Project/Task/Notes/Events management system (Trello, Google Tasks, Asana etc), but if you're a fan of paper notebooks, or haven't decided which one to use yet, you can create & manage tasks within the RoundPie, without the use of any 3rd party integration.

We already created 2 projects for this purpose (in Local folder): "Local Stuff" and "Web" (this one is dedicated to the Tasks created using the RoundPie Chrome Extension). You can create, rename, remove and rearrange the tasks within these 2 projects.

You can create new projects in Local Folder if you're a Premium Plan user.

If you use our Zapier integration to import tasks from a source we don't have direct integration with yet, you can create a special folder to organize such an import (e.g. Google Tasks, or Github Issues) and configure Zaps to fill it out.

I purchased the Lite plan, and can't connect my Asana/Basecamp/JIRA account. What's wrong?

Starter and Lite plans have a limited list of connectable services. You can connect the following services to these plans: Trello, Todoist, Evernote, Google Calendar, Microsoft To-Do, Toodledo.

Integration with JIRA, ASANA, Basecamp, Pivotal Tracker, Teamwork and other Enterprise level services are available for the Ultimate Plan users only.

If you'd like to try before buying, just let us know and we'll be happy to provide an Ultimate Plan Trial Period promo code for you and your colleagues.

We are working on providing some of these features as paid add-ons to other Premium Plans.

More about RoundPie:

What would you like to know and what would be the best way to share this information with you? What are the best tips & tricks, what workaround do you use? We really appreciate your insight to make our integrations better, more productive and much more efficient. Comments and tweets are always welcome.

Cheers!