How to Create a Customer-First Environment In an Online Business World

Mon Sep 13, 2021

How are the Wizard of Oz and online businesses alike? It’s fair to assume that the author, L. Frank Baum, wrote a children’s novel and not a customer-relations manual. However, there are some valuable aspects of the story that can come quite handy when it comes to connecting with customers. (And it’s more fun this way, isn’t it?)