Employee soft skills are essential for the successful running of any business. In fact, employees who received comprehensive training in a number of soft skills (such as, time management, communication, teamwork, and problem solving) turned out to be 12% more productive than employees who didn’t receive this training, a study by researchers at Harvard University, Boston University, and the University of Michigan’s Ross School of Business found. As a result, the company partaking in the study experienced a whopping 256% return on investment in just nine months. Working to strengthen your employees’ soft skills through various proven methods — along with the help of the PomoDone performance-boosting app — can improve productivity and, ultimately, the bottom line of your business.
From the statistics, it’s clear that employees in 2020 will start prioritizing employee training and development even more. Plus, it’s also evident that employee training is an investment that is reaping companies significant benefits.
Just like generally two minds can think alike but not the same, every employee is not the same either. Putting two employees together might generate better skills and results because they might even be like-minded. But no two employees are the same. Everybody has their own work ethic and temperament.
As a manager, there are the things you can legislate and prepare for, and then there are the intangibles. Employees, as humans, will also be somewhat intangibles, meaning that their behavior – our behavior – can be unpredictable. It doesn’t matter how well you vet someone before you hire them, there is always the possibility that, at some stage in their employee tenure with you, there will be a difficult moment in which you need to manage.