Understanding Customer Engagement Platform

Have trouble managing customer engagement? Want to know how you can improve and do better? Well, look no further!
Have trouble managing customer engagement? Want to know how you can improve and do better? Well, look no further!
Over the last couple of years, a revolution has been taking place in the working environment thanks to the pandemic. As a result, the workplace has transformed itself as people became accustomed to working and collaborating at the kitchen table rather than the office. Not only did it impact the way we socialize and work, but it also speeded up the rate at which technology develops and is adopted.
Improve your marketing campaign management with our guide to getting the most from your campaign manager and team. Read on for examples, tips, and tools to help.
If your PomoDone desktop app stopped working this morning, you may wonder why. The version from the Mac App Store has the same issue.
It's no surprise that more and more companies are investing in influencer marketing. A Twitter post from someone with tens of thousands of followers can result in a slew of new clients and admirers. However, the fact that influencer marketing is popular doesn't imply it's simple to implement a good campaign.
Email signatures are one massively overlooked part of email marketing. Most businesses use the signature area to insert their logo and contact information, but that's about it. As you are about to see, you can reap many benefits if you use the email signature area properly. This article will tell you how to turn this neglected area of your business communication into a potential conversion goldmine, so keep reading!
A successful company is built on strong communication. Proper communication skills allow you to express yourself better and improve your professional relationships. And if you have excellent listening skills, too, it's like the cherry on the cake because it will ultimately help you climb the ladder of success in your professional as well as personal lives.
No business owner can afford to skip out on business automation. From being able to focus on what you’re good at to making the most of your resources to supporting a healthy work-life balance, automating your business from the beginning helps you grow exponentially faster.
How are the Wizard of Oz and online businesses alike? It’s fair to assume that the author, L. Frank Baum, wrote a children’s novel and not a customer-relations manual. However, there are some valuable aspects of the story that can come quite handy when it comes to connecting with customers. (And it’s more fun this way, isn’t it?)
End-to-end encryption is a system of communication where your chats are only readable by you and the recipient(s). This prevents all third parties from eavesdropping on your conversations: from the government, telecom providers, and even the tech team of the app itself.
As a marketing manager, what skills do you need to ace your job? What sets you apart from a regular marketing manager? In this article, we’ll discuss top project/team management skills that would make you a superb marketing manager.
When COVID hit us in 2020, businesses faced their worst nightmares. It was a challenging time, and we pushed our limits, thought out of the box solutions for a unique problem. Now when we look at the past 18 months, we realize that few changes taken out of desperation were actually a more effective way of conducting our business. It took time for us to accept the changes for the way of doing things.
Have you already nailed the way to acquire more clients for your SaaS business, but retaining them remains a challenge? You may have already guessed that an effective onboarding process is exactly what can solve this issue for you now. So how can you double up revenue while keeping your acquisition effort and budget at the same level?
Smaller businesses usually have limited budgets and need some time to make a stable groundwork to start growing. That’s why you should have access to tools, apps, and software that can help you scale up your business effectively. However, some of these tools can be pricey and are intended for bigger businesses and companies, making them an unprofitable investment for small businesses.
It has been over a year since the pandemic hit us hard and changed almost every aspect of our lives, including the work culture. The previously considered not-so-pleasing way of working from home is now the preferred way of working for most employees, organizations, and freelancers.
One thing marketers seem to never have enough of is time. There is always a need to juggle between testing out new ways to approach communication and channels they use, handling CRM and sending out content to all of the stakeholders.
Despite the fact that the coworking industry has been around since 2005, it still grows its popularity at a rapid pace. And this is for a good reason.
Creating a compelling video for your small business is an excellent way to boost brand visibility and get noticed in the competitive market.
Humans witnessed a complete turnaround in all aspects of life due to COVID-19. We have begun interpreting and understanding things from a very perceptive point of view. As the world went for a complete lockdown from the start of 2020, we were overburdened with new and complicated challenges to be faced following the pandemic.
Working remotely is a very common solution nowadays. From the point of view of employees, it is undoubtedly time-saving and more comfortable. “Commuting” to work takes them seconds, not hours spent in traffic jams. They can choose whether they work in the office or if the bed becomes their command center. There is no dress-code (unless they have an online business meeting), and they can get up shortly before starting work. No makeup, no ironing clothes, nor running for the bus, just staying in their own home. What’s not to like about that?